Dragonfly Ceramics Art

all handmade pottery, crafted with love

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frequently asked questions

what if my purchase is damaged or delayed?

all products are packaged with love and care and i ship them out asap with a tracking number. however, if your piece comes damaged, please email me photos within 3 days of arrival. i will try my best to replace the item with something similar or a full or partial refund can be given.

where do you ship?

as of now, i only ship in the united states but hope to eventually expand internationally!

how do i take care of my pottery?

all of my pieces are dishwasher and microwave safe! however, i always recommend handwashing. pieces that are not dishwasher and microwave safe will be labeled in the description of the piece.

do you accept returns?

please make your purchases carefully as all sales are final. i only accept returns if the wrong item was shipped to you.

when do you restock?

i have no particular schedule for restocks. as long as you are following my socials and/or signed up for my newsletter, you will be alerted when a drop happens!

how do i purchase a custom or wholesale order?

please fill out the form under the “contact” page and allow up to 72 hours for me to respond!